Create campaign

Once you are inside Crocodial, you will see the menu bar on the left-hand side. In this bar, you will find the  Manager option. Upon selecting it, a menu with various options will be displayed. 

 

 In the menu that has opened, you must locate the  Telephony  section. Within this section, you will find an option called  Campaigns Manager . 

 

 If you wish to add a new campaign, you will need to locate the plus (+) button found in the upper-right corner of the screen. 

 

 When you click the button, an additional window will open where you can create a new campaign. 

 

 

 Copy from Campaign: This option allows you to copy the configuration from an existing campaign. If no campaign is available to copy from, the configuration will need to be set manually. 

 

 

 Campaign Name: Enter the name for the campaign to be created. 

 

 

 Carrier Used for Campaign: Select the service provider through which the calls will be routed. 

 

 

 Dial Method: Select your preferred dialing method (Preview, Predictive, or Crocomode). 

 

 

 Auto Dial Level: Specifies the number of simultaneous calls to be placed. 

 

 

 Campaign Recording: Select whether you want calls to be recorded. 

 

 

 Answering Machine Detection: Determines whether the response on the other end of the line is a voicemail.