Integrations

This section defines how the campaign interacts with external systems, enabling data synchronization and automated processes. 

 

 CRM Updates Allows the system to send and update customer information in the CRM, ensuring that all interactions are properly recorded and kept up to date. 

 Webhooks for Events (Call Start, End, Disposition) Enables real-time notifications to external systems when specific events occur, such as when a call starts, ends, or receives a disposition. 

 API Triggers for Campaign Control Allows external systems to control campaign actions through API requests, such as starting, stopping, or modifying campaign behavior.