Scheduling and Time Windows

This section defines when the campaign is allowed to run, ensuring that calls are made only within the configured time frames. 

 

 Campaign Start/End Dates Defines the period during which the campaign will be active. Outside of these dates, no calls will be executed. 

 Daily Calling Windows Specifies the hours of the day when calls can be made, helping control operations within allowed time ranges. 

 

 How to configure the campaign schedule. 

 To modify or create a schedule for the campaign, you will need to edit the campaign and click on the blue text under the “Local Calltime” section, or access it through Managers → Telephony → Call Times Manager. 

 

   

 

   

 

 

 To add another time setting, you only need to click the plus (+) button located in the upper-right corner. 

 

 

 

 

 Call Time ID 

 Call Time Comments 

 User Groups 

 Days to which it will be applied 

 

 

 

 Delete and Edit