# unable to login Dialer

**Description:**  
when someone report they have a problem with the login and have this image

[![image.png](https://wiki.croco-dial.net/uploads/images/gallery/2025-09/scaled-1680-/5NGimage.png)](https://wiki.croco-dial.net/uploads/images/gallery/2025-09/5NGimage.png)

**Solution:**

We need to click "OK" and then open the side panel and click on "LOGIN TO CAMPAIGN"

[![image.png](https://wiki.croco-dial.net/uploads/images/gallery/2025-09/scaled-1680-/XEdimage.png)](https://wiki.croco-dial.net/uploads/images/gallery/2025-09/XEdimage.png)