Script / CRM Panel

This section defines the tools available to agents during interactions, allowing them to access information and capture data efficiently.

• Dynamic Script
  Provides dinámicoadaptable call scripts that change based on the interaction, guiding agents through conversations.
• FormulariosForms
  Allows agents to input and manage data in real time during the call.
• IntegraciónCRM con CRMIntegration (iframe oor nativo)native)
  Enables access to CRM systems either through embedded views (iframe) or direct native integration within the platform.