getAgentStatus

Description

This endpoint retrieves the current status of agents in the system, including how many are connected, paused, ready, in a call, or offline.

URL - Method: POST

https://domain.croco-dial.net/goAPIv2/goDashboard/goAPI.php

Body Parameters

Parameter	Value	Description
goAction	getAgentStatus	Action to perform. This parameter specifies the exact operation the API should execute.
goUser	MyUser	Authorized username.
goPass	MyPass	Authorized user's password.
responsetype	json/xml	Expected response format.

Note: This endpoint uses body parameters for authentication instead of tokens or headers.

Example Request (curl)

curl -X POST https://domain.croco-dial.net/goAPIv2/goDashboard/goAPI.php \
  -d "goAction=getAgentStatus" \
  -d "goUser=Username" \
  -d "goPass=Password" \
  -d "responsetype=json"

   Example Response (200 OK)

{
  "result": "success",
  "data": {
    "total_live_agents": 61,
    "paused_agents": 9,
    "ready_agents": 24,
    "incall_agents": 28,
    "offline_agents": 42,
    "total_active_agents": 102
  }
}