Integrations

ExternalThis systemsection interactions:defines how the campaign interacts with external systems, enabling data synchronization and automated processes.

• CRM updatesUpdates
  Allows the system to send and update customer information in the CRM, ensuring that all interactions are properly recorded and kept up to date.
• Webhooks for Events (Call Start, End, Disposition)
  Enables real-time notifications to external systems when specific events (occur, such as when a call start,starts, end,ends, disposition)or receives a disposition.
• API triggersTriggers for Campaign Control
  Allows external systems to control campaign controlactions through API requests, such as starting, stopping, or modifying campaign behavior.