Performance and Scalability

OperationalThis considerations:section covers the key factors that ensure the campaign runs efficiently and maintains optimal system performance.

• Concurrent Call Limits
  Defines the maximum number of calls that can be handled at the same time, preventing system overload and ensuring stability.
• Load Balancing Across Dialers
  Distributes call limitstraffic evenly across multiple dialers, optimizing resource usage and avoiding bottlenecks.
• LoadQueue balancingManagement
  Controls acrosshow dialerscalls and leads are organized in queues, ensuring proper handling order and minimizing wait times.
• Queue management
• Resource allocationAllocation (channels,Channels, trunks)Trunks)
  Determines how system resources such as channels and trunks are assigned, ensuring sufficient capacity for call operations.