Get User Information and Performance Statistics

API: getUserInfo

Description

This action retrieves detailed information and performance statistics for a specific user. It includes user credentials, profile settings, permissions, and real-time productivity metrics such as login time, talk time, break duration, and total calls.

🔗 URL

https://DOMAIN.croco-dial.net/goAPIv2/goUsers/goAPI.php

Note: Replace domain with the specific domain you want to query.

📝 Required Parameters

Note: This endpoint uses body parameters for authentication instead of tokens or headers.

Request Examples:

GET:

curl -X GET "https://domain.croco-dial.net/goAPIv2/goUsers/goAPI.php?goAction=getUserInfo&goUser=MyUser&goPass=MyPass&user=example.user&responsetype=json"

POST (Form Data):

If you prefer to send the data as form parameters:

curl -X POST "https://DOMAIN.croco-dial.net/goAPIv2/goUsers/goAPI.php" \
  -H "Content-Type: application/x-www-form-urlencoded" \
  --data-urlencode "goAction=getUserInfo" \
  --data-urlencode "goUser=MyUser" \
  --data-urlencode "goPass=MyPass" \
  --data-urlencode "responsetype=json" \
  --data-urlencode "user=Example.User"

  Example Response

{
  "result": "success",
  "data": {
    "user_info": {
      "user_id": 1234,
      "user": "example.user",
      "pass": "examplePass",
      "pass_hash": "ABC123xyzHashValue",
      "email": "example.user@example.com",
      "voicemail_id": "",
      "phone_login": "1234567890",
      "phone_pass": "phonePass123",
      "full_name": "Example User",
      "user_level": 1,
      "territory": "",
      "tenant": "EXAMPLE_TENANT",
      "user_code": "1234",
      "hotkeys_active": "1",
      "agent_choose_ingroups": "0",
      "scheduled_callbacks": "1",
      "agentonly_callbacks": "1",
      "agentcall_manual": "1",
      "dialer_recording": "1",
      "dialer_transfers": "1",
      "closer_default_blended": "0",
      "user_group": "EXAMPLE_GROUP",
      "dialer_recording_override": "DISABLED",
      "alter_custphone_override": "NOT_ACTIVE",
      "alert_enabled": "0",
      "agent_shift_enforcement_override": "DISABLED",
      "shift_override_flag": "0",
      "allow_alerts": "0",
      "closer_campaigns": " CAMPAIGN1 CAMPAIGN2 CAMPAIGN3 -",
      "agent_choose_territories": "0",
      "custom_one": "",
      "custom_two": "",
      "custom_three": "",
      "custom_four": "",
      "custom_five": "",
      "agent_call_log_view_override": "DISABLED",
      "agent_choose_blended": "1",
      "agent_lead_search_override": "NOT_ACTIVE",
      "preset_contact_search": "NOT_ACTIVE",
      "voicemail_pass": "voicePass123"
    },
    "user_stats": {
      "first_activity": "09:00:00",
      "last_activity": "17:00:00",
      "login_time": "08:00:00",
      "after_call": "00:10:00",
      "break": "00:30:00",
      "pause": "00:05:00",
      "avalible": "01:00:00",
      "avg_wait": "00:00:20",
      "talk": "06:00:00",
      "talk_avalible": "07:00:00",
      "total_calls": 100,
      "denied": 2,
      "lip": 1,
      "vrf": 3,
      "sales": 5,
      "sla_productivity": "87%"
    }
  }
}