Reports

Outbound Call Detail Records

API: outbound_cdr Description Fetch detailed records of outbound calls made through the last ...

Inbound Call Detail Records

API: inbound_cdr Description This API provides detailed information about inbound calls handl...

Agent Summary Statistics

API: agent_summary_stats Description This endpoint retrieves a summary of agent activity and ...

Agent Activity Report

API: exportAgentReport Description This API provides detailed reporting data for agents over ...

Agent Call Detail Records

API: agent_cdr Description This endpoint allows you to retrieve detailed call records of agen...

Agent Calls Summary Report

API: agent_calls_report Description This endpoint provides detailed information of agent. Sho...

Export Agents Pause Report

API: exportPauseReport Description This endpoint provides a detailed breakdown of agent activ...

Inbound Call Summary Statistics

API: inbound_summary_stats Description This endpoint provides a summarized report of inbound ...