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Fetch All Campaigns Information

API Rest Campaigns

API: goGetAllCampaigns Description This endpoint provides a detailed list of all campaigns conf...

Get Specific Campaign Details

API Rest Campaigns

API: getCampaignInfo Description Retrieves detailed information about a specific campaign, incl...

Get Specific Call Time Configuration

API Rest Call Times

API: goGetCalltimeInfo Description This endpoint retrieves detailed information about a specifi...

Get All Predefined Call Time Settings

API Rest Call Times

API: goGetAllCalltimes Description This endpoint retrieves all predefined call time configurati...

Get All Users

API Rest Users

API: goGetAllUsers Description This API endpoint fetches a complete list of all user accounts i...

Get All Profiles

API Rest Users

API: getAllProfiles Description This endpoint retrieves a list of all available profiles config...

Get All Portfolios

API Rest Users

API: getAllPortfolios Description This endpoint retrieves a list of all available portfolios an...

Get User Information and Performance Statistics

API Rest Users

API: getUserInfo Description This action retrieves detailed information and performance statist...

Get Real-Time Agent Status

API Rest Users

API: getLiveAgentInfo Description Retrieves real-time status information for a specific agent. ...

Get Total Number of Agents Currently in Call

API Rest Dashboard

API: goGetTotalAgentsCall Description This endpoint retrieves the total number of agents curren...

Get Agents Availability Overview

API Rest Dashboard

API: getAgentStatus Description This endpoint retrieves the current status of agents in the sys...

Agents Time Metrics and Usage Statistics

API Rest Dashboard

API: agentTimeUsage Description This endpoint retrieves detailed time usage statistics for each...

Agent Summary Statistics

API Rest Reports

API: agent_summary_stats Description This endpoint retrieves a summary of agent activity and ...

Inbound Call Detail Records

API Rest Reports

API: inbound_cdr Description This API provides detailed information about inbound calls handl...

Inbound Call Summary Statistics

API Rest Reports

API: inbound_summary_stats Description This endpoint provides a summarized report of inbound ...

Export Agents Pause Report

API Rest Reports

API: exportPauseReport Description This endpoint provides a detailed breakdown of agent activ...

Agent Calls Summary Report

API Rest Reports

API: agent_calls_report Description This endpoint provides detailed information of agent. Sho...

Agent Call Detail Records

API Rest Reports

API: agent_cdr Description This endpoint allows you to retrieve detailed call records of agen...

Agent Activity Report

API Rest Reports

API: exportAgentReport Description This API provides detailed reporting data for agents over ...

Outbound Call Detail Records

API Rest Reports

API: outbound_cdr Description Fetch detailed records of outbound calls made through the last ...