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Outbound Call Detail Records
API: outbound_cdr Description Fetch detailed records of outbound calls made through the last ...
What is the Platform
Crocodial is a cutting-edge dialing platform designed to optimize outbound communication processe...
System Requirements
Modern web browser (Chrome, Edge, or equivalent) Stable internet connection with low lat...
Use Cases
Contact centers managing outbound operations Collections and debt recovery campaigns ...
Architecture Overview (High-Level)
Crocodial is built on a modular and scalable architecture that integrates multiple core component...
Key Features
Intelligent dialing modes (predictive, progressive, preview) Real-time monitoring and su...
How to add DIDs to the server
First, you will need to access the Terminus application. Once inside, add or open the server to...
How to create the DIDs registry
In this case, you will need to follow a series of steps designed to create the DID extensions. A...
How to access the page to register DIDs
First, you will need to access the following webpage: [http://sip-gw.croco-dial.net/admin/config....
Steps to Reset a Password.
Description: in this book we lern how to change or reset the password from someone userStep 1: L...
What to do in case of "Dial Time Out"?
Description: Sometimes they report that when making the call it is cut off and a pop-up window a...
campaign assignment
Description:In this case, the report indicates that when new users are created, they do not recei...
unable to login Dialer
Description:when someone report they have a problem with the login and have this image Solut...