User Management
The User Management section defines how agents, supervisors, and administrators are created, organized, authenticated, and granted permissions within the dialer system. It ensures proper access control, accountability, and operational efficiency.
List of Users
Within the side options bar, you will need to select the User Manager option. Within the Users...
Create User
In the upper-right corner, you will see a plus (+) icon. Click it to open a pop-up window where...
Edit User
You will notice that the selected user has a gear-shaped icon; this is the option used to edit th...
Delete User
To delete or disable a user, you only need to click the Disable User button.
How to assign campaigns
To assign a campaign, you will need to select a profile, and the user will automatically have acc...