Create campaign

Once you are inside Crocodial, you will see the menu bar on the left-hand side. In this bar, you will find the Manager option. Upon selecting it, a menu with various options will be displayed.

In the menu that has opened, you must locate the Telephony section. Within this section, you will find an option called Campaigns Manager.

If you wish to add a new campaign, you will need to locate the plus (+) button found in the upper-right corner of the screen.

When you click the button, an additional window will open where you can create a new campaign.

1. Copy from Campaign: This option allows you to copy the configuration from an existing campaign. If no campaign is available to copy from, the configuration will need to be set manually.

2. Campaign Name: Enter the name for the campaign to be created.

3. Carrier Used for Campaign: Select the service provider through which the calls will be routed.

4. Dial Method: Select your preferred dialing method (Preview, Predictive, or Crocomode).

5. Auto Dial Level: Specifies the number of simultaneous calls to be placed.

6. Campaign Recording: Select whether you want calls to be recorded.

7. Answering Machine Detection: Determines whether the response on the other end of the line is a voicemail.